Returns & Exchanges
At Elovelle, we want you to be completely satisfied with your beauty experience. If a product doesn't meet your expectations, we offer a 30-day return policy for items in their original, unopened condition.
Initiate Your Request
Log into your account or visit our Returns Portal with your order number and email address to start the process.
Prepare Your Package
Securely pack the unused items in their original packaging, ensuring all protective seals are intact to qualify for a full refund.
Ship It Back
Affix the prepaid shipping label provided by our team and drop off your package at any authorized carrier location.
Receive Your Refund
Once our quality team inspects your return, a refund will be issued to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing